SaaS Customer Service Onboarding Checklist
It's important that your customer has a personalize and unique experience online. Follow these process to ensure a great onboarding experience.

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CUSTOMER SIGN UP
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CONTENT UPGRADE
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WELCOME EMAIL
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PRODUCT TUTORIAL
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FIRST LOGIN
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ADDITIONAL EMAILS
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NOTIFICATIONS
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CUSTOMER SUPPORT
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GIFTS OR SWAG
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FOLLOW UP
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UPDATES
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CANCELATIONS
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