General Receptionist/Front Desk Checklist
Use this checklist and complete each one of these processes everyday to ensure your front office runs smoothly.
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Welcome, assist, and direct visitors properly
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Check each visitor into your office
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Answer phone calls and direct them to the right person
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Provide necessary information to guest or to staff whenever needed
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Monitor the visitors assets as security awareness
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Check for, send and receive messages through every communication devices, including fax machines
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Answer phone promptly and with always a warm greeting
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Response to all emails promptly and with useful and correct information
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Maintain and organized all company files
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Sort mail and distribute accordingly
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Support executive staff whenever needed
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Set and schedule all appointments and conferences
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Manage all schedules and all appointments
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Book all travel and travel arrangements. Coordinate meetings with hotels.
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Monitor, Maintain, Organize, and order all offices supplies
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Maintain and schedule appointments for all office equipment
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Assist with documents (copy, scan, fax, copy-write, create)
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Take lunch orders and promptly order food
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Organize and order food orders for all meetings
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Clean and set up conference room (tea, coffee, water, etc)
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Clean front of office whenever needed
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