How to activate the "Abandoned orders" feature
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Create 2 follow-up lists
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Name the first "_your product name here_ Abandoned"
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Name the first "_your product name here_ Customers
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Check the box "Enable abandoned orders handling" inside the Package\'s record
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In "Send a message after N hours" type a number
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Type a Subject; eg. Did you forget something?
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Type your message; eg. I see you did not complete your order. You can always visit the sales letter at _the URL of your sales letter here_
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Check the box "Include to a Follow-Up list"